Last revised on 22 July 2015
Gamma Entertainment Inc. is the service provider of hothouse and shall be known as "We", "Us" and "Our". We understand that the privacy of hothouse Users is very important. During the navigation of the website and the registration process Users may provide personal identifiable information about themselves, therefore We have developed this policy to protect User privacy while they enjoy hothouse.
Only adults who are at least 18 years old (21 years old in some jurisdictions) may navigate, purchase a membership or use hothouse. All other persons under this age must leave the site immediately.
What is collected
By navigating the site, signing up or communicating with the Our Customer Service department We collect personal information provided such as name, email, zip and Approved Facility (payment) details. We may also send you a cookie which collects some information about your use of hothouse. When Users visit and surf the site, anonymous demographic information may also be collected such as browser information and IP address. If Users choose to post information, messages or comments in public areas on hothouse then any information about the User will be kept on hothouse. Lastly, if Users send personal correspondence via email, ticket or chat such information will be maintained as a record of correspondence.
The collection of this information allows us to process your requests, provide hothouse in the best format for your computer or device and provide targeted information.
How to control cookies
Assistance in managing cookies may be found through the following browser links, choose a corresponding browser from the list and follow the instructions
Please remember that disabling or refusing cookies may lead to many services on hothouse being unavailable
In order to effectively deliver email communications and perform website analysis We may use web beacons. Web beacons are electronic files that count the Users who access hothouse or a specific page and can help Us identify if a cookie has been activated. Web beacons also allow Us to confirm that an email message was successfully delivered and read. It is not possible to decline web beacons however if by refusing cookies this can also prevent web beacons from being used.
Users should enjoy the full experience of hothouse. By signing up with personal information or by the continued use and browsing of hothouse Users are consenting to Our processing of personal information, communication with and analysis of the information provided by Users.
We take reasonable precautions against external threats to maintain security of any information obtained from and about Users, and to protect against the loss, misuse and alterations of information under Our control. Our third party payment processors provide Users with a secure web page through which billing information is submitted when purchasing a membership.All personally identifiable information held by Us is stored in a secure location (behind a firewall with limited administrative access).
User login information must be protected by the User. We advise all Users NOT to share username or password details with anyone. It is the User's responsibility to keep password information confidential. A User's account may be deactivated for abuse if We assess that a User's login details have been used by someone other than the registered User to hothouse.
How User information is used
We use personal information to process payments for Users, communicate receipts, troubleshoot problems, resolve disputes, enforce any agreements or policies, and to facilitate viewing of hothouse.We may use the information collected to improve marketing, analyse site usage, improve content offerings, customize site layout and provide information about hothouse to its Users.
We are constantly striving to deliver the best to Users and We may use the information collected to deliver information targeted to User interests. Such information may be shared or licensed to Our partners, affiliated or unaffiliated third party web service providers who display banners or links on hothouse. We encourage Users to read their policies, terms and conditions as they are not the same as Ours.
We may use the Users and former Users' email addresses to communicate new services, subscription information and special offers from Our partners, third parties or hothouse. When Users and former Users are presented with special offers from Us, our partners or third parties they may include consent to receive email solicitations, communications, newsletters, commercial advertising and other promotional or special event materials. All emails from Us include simple instructions on how to unsubscribe and this may be done at any time by clicking on the unsubscribe link at the bottom of any email, by visiting http://www.td3x.com/ or by contacting Our Customer Service. Users may NOT opt out of receiving emails regarding account details such as responses to questions or membership purchase receipts.
Sharing information with third parties
We may disclose personal information collected if required by law, court order or other governmental authority or when We believe in good faith that disclosing this information is otherwise necessary or advisable, including to identify, contact or bring legal action against someone who may be causing injury to or interfering with the rights or property of hothouse or Us.
In the event of a change of ownership (merger, acquisition, sale of assets) We reserve the right to transfer all User information collected in connection with hothouse to such separate entity.
Personal information collected on and/or through hothouse is stored and processed in Canada. By using hothouse Users consent to any transfer of such information outside the country in which they reside or access hothouse and to be bound by the laws of Canada.
Feel free to contact Us at Gamma Entertainment, 3300 Boulevard Cote Vertu, Suite 406, Montreal, QC, H4R 2B7, Canada. [email protected] , online chat or by telephone at 1-877-711-7334. Any questions regarding credit card or other billing matters, please feel free to contact Chargepay B.V. at chargepay.net